Clients

Your Privacy is ValMark’s Highest Priority

At ValMark Securities, Inc. and its affiliated companies, our customers are our highest priority. As providers of financial products and services that involve the collection of personal—and often sensitive—information, protecting the confidentiality of that information has been, and will continue to be, a top priority for ValMark. Due to the sensitive nature of this personal information, ValMark believes that you should know how your information is handled, the measures we have taken to safeguard that information and the situations in which we might share your information with select business partners.

Our privacy promise to you is based upon the basic principles of trust, ethics and integrity.

The Information Collected by ValMark

When you deal with one of ValMark’s member offices, certain personal and financial information is collected from you. ValMark uses this information to serve your financial needs and to fulfill legal and regulatory requirements. The information gathered for these purposes varies depending on the products or services that you request but may include, for example, your name, address, social security number, net worth, annual income and certain medical information.

To Whom Your Information May Be Disclosed

For both current and former customers, ValMark restricts access to your personal and financial information to those instances described below:

  • Individuals: Your personal and financial information will be provided to those employees, registered representatives, their assistants and those who process information orthe transactionsof ValMarkin connection withthe products or services being provided to you.
  • To companies with which ValMark has selling agreements. ValMark will share your personal and financial information with other financial services entities, such as insurance companies and mutual fund companies, in order to effect transactions which you have requested or authorized. In such cases, those companies are prohibited, by agreement, from using information about you except for the narrow purpose for which it was given to them.
  • Other companies as necessary to process your business. Your personal and financial information will be provided to third-party administrators and vendors utilized by ValMark to effect, administer or enforce a transaction that you requested or authorized. For example, if you wish to purchase stocks or bonds, ValMark processes that business through its clearing firm, Pershing, LLC. ValMark must share your personal information with its clearing firm in order to process that business. These companies, like those in the category above, are prohibited, by agreement, from using information about you except for the narrow purpose for which it was given to them.
  • Where required by law or regulation. ValMark may be required by law or regulation to disclose your personal and/or financial information to a third party. For example, in response to a subpoena or to comply with industry rules and regulations.
  • As otherwise authorized or permitted by law. For example, the law permits ValMark to respond to requests for information about you from a consumer-reporting agency.
  • As authorized by you. Only upon your direction or with your permission will ValMark share your information with a third party other than as described in this notice.

ValMark will not share your nonpublic information with any person or company that does not agree to keep your information confidential.

Protection of Information

ValMark has instituted security procedures that limit employee access to nonpublic personal information to those with a business reason for knowing such information. We educate our employees so that they will understand the importance of confidentiality and customer privacy. All ValMark employees are aware of the company’s privacy guidelines and ValMark will take the appropriate disciplinary measures to enforce customer privacy assurances. ValMark maintains appropriate security standards and procedures to prevent unauthorized access to customer information and to preserve the integrity of that information.

Special Compensation

ValMark maintains special compensation relationships with a variety of providers. In exchange for such compensation, ValMark furnishes the providers with support assistance in many forms, including increased access to representatives regarding marketing, product promotion, training, and education. ValMark’s complete special compensation disclosurecan be viewed at www.valmarksecurities.com.

ValMark Affiliates

This Privacy Notice applies to the following companies affiliated with ValMark Securities, Inc.:

  • ValMark Securities, Inc. - Broker Dealer and member FINRA, SIPC*
  • ValMark Advisers, Inc. - SEC Registered Investment Adviser
  • Executive Insurance Agency, Inc. - General Agency for numerous Insurance Companies
  • ValMark Insurance Agency, LLC

*Customers may obtain information about SIPC including the SIPC Brochure, by contacting SIPC.
Phone (202) 371-8300 or www.sipc.org.

Questions & Answer for Privacy Mailing

Why is ValMark sending this mailing to me and not my Financial Consultant?

ValMark Securities is an independent Broker-dealer facilitating business processing and compliance services on behalf of your representative.

Does ValMark Securities (or its affiliates) share client information with third parties?

ValMark Securities shares client information with third parties only as necessary to service client accounts. ValMark Securities does not supply clients’ information to direct marketers or to any other companies for marketing purposes.

Why doesn’t the notice provide the client the right to opt out of sharing my information with third parties?

ValMark Securities does not share client information with unaffiliated third parties for marketing purposes; therefore, this provision is unnecessary.

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